The Risks of Building Your Business on Just One Customer

The rise and fall of Alex’s cleaning empire I read a story in the news this week about a small business owner (Alex) who had lost his entire business – as well as his house, his car, his fishing gear – everything. The businessman concerned was a 29 year old who owned...

Access to Justice for Small Business? What a great idea …

Anyone who follows my blogs will know that I’m a great fan of Kate Carnell, the Australian Small Business and Family Enterprise Ombudsman and the work carried out by her office. Recall the Unfair Contracts Inquiry, which resulted in legislation that makes certain...

Rural Business Collective Article

What’s in a name? For some businesses, re-branding is a bit like jumping off a cliff. “I was terrified,” says Bronwyn Reid.  “But you remind yourself why you were considering it in the first place and take one step at a time.” Bronwyn and her husband Ian Rankine...

Tender Process

How to Make Sure Your Tender Doesn’t Fall at the First Hurdle Recently, I attended a workshop about writing Tenders with the procurement team of a very large, multinational company, along with a selection of their small business suppliers. In my experience, the...

Unfair contracts

Some big companies still don’t get it. Every small business owner can tell stories about how their company has suffered at the hands of a large corporate wielding unfair contracts. I’m sure you will recall the 2016 debacle in the Australian milk industry, where...