by Bronwyn | Sep 13, 2025 | Blog, Business Systems, Small Biz Tips, Supply Chains
NOTE TO READERS: This article is based on a USA case study. Because they drive on the wrong side of the road over there, the opposite applies to us. So, where the case study says “avoid left turns”, that means “avoid right turns” for Australians. Left-hand turns are...
by Bronwyn | Oct 19, 2023 | Australian Small Business, Business Ethics, Business Systems, Small Biz Tips
Unless you’ve been hiding under a rock for the past couple of months, the fact that PwC has absolutely trashed its own brand won’t be news. The paragraph above is an exact copy of the opening paragraph of my LinkedIn article of October 14, 2015. I have simply...
by Bronwyn | Feb 28, 2023 | Australian Small Business, Business Ethics, Business Systems, Small Biz Tips
Starting a business can be an exciting and optimistic journey, filled with hope and the promise of freedom. However, as the business grows and expands, the challenges start to emerge, and the reality of managing a team and juggling multiple roles sets in. You seem to...
by Bronwyn | Dec 9, 2022 | Australian Small Business, Business Ethics, Business Systems, Risk Management, Small Biz Tips
The underlying premise of my book, Small Company Big Crisis, is that business crises are a recurring and inevitable part of being in business. And yet, every time another business crisis faces us, we are surprised. We treat the good times as ‘normal’ and the bad times...
by Bronwyn | Sep 27, 2022 | Business Ethics, Business Systems, Small Biz Big Biz Relationships, Small Biz Tips
Every small-business book you read, or workshop you attend, will tell you that you must have good business systems. At that point, there is usually an audible groan. So, what are these magical ‘systems’ that seem to cause such angst? And why do you need them? Rather...
by Bronwyn | Aug 1, 2022 | Australian Small Business, Business Systems, Case Studies
In previous posts, I have written about finding the “one-percenters” in your organisation – the things you can tweak in your business systems to make continual, small improvements. Hopefully you have already started identifying some of these. I know that some readers...